eReinsure the Company

FAQs

How do I attach a FAX to a submission?

You can fax paper documents to the eReinsure platform. The documents are digitized and become an electronic image file attached to the submission. You need only fax the item once, to eReinsure. The item is then made available in electronic format (TIFF or PDF) for all selected markets to view.

How To attach a fax

1. To send hardcopies by fax, click on the FAX Cover Sheet button.
   
   RESULT: A blank coversheet is displayed.
2. Fill out the information in the blank fields, as necessary.
3. Click "Print Cover Sheet". The browser will prompt you to print the cover sheet to your printer. Print the cover sheet just as you would other documents.
4. Click the complete button on the Fax Cover Sheet screen. You are returned to the previous page where you left off.
   Note: If you click Cancel at this point, the fax will not be part of the submission, even if you send the document to eReinsure.
5. Save the submission you are working on, or complete the submission and send it.
6. Put the fax coversheet you printed on top of the pages you wish to add to the submission and fax them to eReinsure. The fax numbers are available on the cover sheet.
7. Within minutes the faxes pages will appear as part of the submission, as an electronic file. The file will be named using the control number shown on the cover sheet.
   Tip: Use only one FAX Cover Sheet per fax. Do not use a FAX Cover Sheet multiple times.